What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in other site promotions.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, daytime phone number, credit card information or other information.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
- To quickly and securely process transactions
- To administer contests, promotions, surveys or other site features
- To allow us to better service you in responding to your customer service requests
If you have opted-in to receive RL Handcrafts e-mail, we may send you periodic e-mails from RL Handcrafts If you would no longer wish to receive RL Handcrafts e-mail, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive RL Handcrafts e-mail, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information? We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to our systems, and are required to keep the information confidential. When you place orders or access your personal information, we use a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
You can choose to have your computer warn you each time a cookie is being set, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is different, so look at your browser Help menu to learn the correct way to manage the settings for your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. You can still place orders over the telephone by contacting Customer Service at email@example.com. Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include website hosting partners and other parties who assist us in operating our website, conducting RL Handcrafts' business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions or completely opt-out of receiving RL Handcrafts e-mail please let us know by emailing us at firstname.lastname@example.org and simply ask us to remove your company, name or account from our email list. Please note that due to email production schedules you may receive any emails already in production.
A Special Note to Parents
We realize that many children will visit our site, and we therefore encourage children to consult with their parents before submitting any information to any website, including ours. We encourage parents to supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing their name, address, and other personal information online without parental permission.
Changes to Our Policy
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only