We are dedicated to making the utmost quality products and as such, every RL Handcrafts product offers a lifetime warranty. Because the leather for this product has been carefully chosen for their authentic and durable qualities, any marks in the leather are natural variations rather than imperfections. If you received a defective product, we will happily replace the product or refund your money within 14 days of purchase. Our warranty does not cover general wear or damage caused by accident or by using this product other than its intended use.